Clear terms for using this website.

01 / ABOUT THESE TERMS

Who these terms are between.

This website is operated by Be Well Seen, the specialist salon-marketing brand from Word Heroes. In these terms, “we”, “us” and “our” refer to Be Well Seen.

You can contact us at info@bewellseen.com or at 128 City Road, Islington, London, EC1V 2NX, United Kingdom.

These terms govern use of the public website. If you purchase a service, the proposal, order, service agreement or other written terms agreed with you will also apply. Those service-specific terms take priority if there is a conflict.

02 / USING THE WEBSITE

Use the website lawfully and responsibly.

You may browse the website and contact us for legitimate business purposes. You must not:

• Use the website in breach of any applicable law or regulation.
• Attempt to gain unauthorised access to the website, server or connected systems.
• Introduce malware, harmful code or material designed to disrupt the website.
• Scrape, copy or reuse substantial parts of the website without permission.
• Submit information that is false, misleading, unlawful or infringes another person’s rights.

We may restrict access if we reasonably believe the website is being misused or its security is at risk.

03 / WEBSITE INFORMATION

Clear guidance, not guaranteed results.

We aim to keep the website accurate and useful, but its content is general information rather than advice tailored to every salon. We may update, remove or change website content without notice.

Marketing results vary according to location, competition, services, pricing, client experience, availability, advertising budget and other factors. Nothing on this website guarantees bookings, revenue, search positions, advertising performance or any other particular outcome.

04 / FREE SALON PREVIEWS

A useful starting point, not a finished website.

A personalised salon marketing preview is a no-obligation illustration of possible marketing opportunities for your salon. It may include a visual concept, practical recommendations or content ideas. The exact contents can vary.

A preview is not a complete website, full campaign, guaranteed service scope or promise of results. Unless we agree otherwise in writing, preview concepts are supplied for evaluation only and may not be copied, published or used commercially.

We may decline a preview request, ask for more information or limit the number of previews we prepare.

05 / PACKAGES AND SERVICES

Service details are confirmed at signup.

Package descriptions and prices on the website help you compare the available options. Your final scope, start date, payment arrangements, cancellation process and responsibilities will be confirmed in writing before services begin.

Google Ads campaign management is included only where shown. Any advertising budget paid to Google is separate from the monthly package price. Third-party platform charges may also apply where relevant.

Availability and onboarding times can depend on the package selected, the information and access supplied, and our current schedule.

06 / YOUR MATERIAL

Only share material you are allowed to use.

If you provide photos, videos, reviews, logos, service information or other material, you confirm that it is accurate and that you own it or have the necessary permission to supply and use it for the requested work.

You remain responsible for checking treatment information, prices, offers, availability, booking links and claims before publication. You must tell us promptly if supplied information changes or should no longer be used.

07 / INTELLECTUAL PROPERTY

Our website content remains protected.

Unless stated otherwise, the design, text, graphics, branding and other content on this website are owned by or licensed to Be Well Seen or Word Heroes. You may view the website for your own business evaluation, but you may not reproduce, adapt, publish, sell or commercially exploit its content without written permission.

Ownership and permitted use of content created under a paid service will be governed by the relevant service-specific agreement.

08 / THIRD-PARTY SERVICES

External platforms have their own terms.

The website may mention or link to booking platforms, social networks, search services, advertising platforms and other third-party websites. Those services are operated independently and their own terms, privacy policies, charges and availability apply.

References to platforms such as Fresha, Booksy, Square Appointments, Vagaro, Phorest or Google do not imply a partnership, endorsement or official affiliation unless expressly stated.

09 / LIABILITY

Reasonable limits for a business website.

This website is intended for business users. To the fullest extent permitted by law, we are not responsible for indirect or consequential loss, loss of profit, revenue, business, opportunity, goodwill or data arising from use of, or inability to use, the public website.

We do not guarantee that the website will always be available, uninterrupted, secure or free from errors. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or anything else that cannot lawfully be excluded.

10 / LAW AND CONTACT

Changes, governing law and questions.

We may update these terms to reflect changes to the website, our services or legal requirements. The date at the top shows when the terms were last revised. Continued use of the website after an update means the revised terms apply from that point.

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply under law.